Aramex

I have a courier from SNB Bank , am waiting for that and once started the shipment bank shared tracking ID no to me . i followed every day by online and i was updated my location through aramex given links .

and that is already updated my national address also but aramex have my current address location but after 2 days it was reached my neraset operation main center am waiting for delivery but online is not updated properly it shown intransit .not call from executives . 2 days of delivery i get messege through whatsapp and i just check online it's showning out of my location my location is riyadh but it's showing madina , wrong communication . still not yet recieved shipment , still the Shipment is in madina . bad experiance from aramex .

how they send wrong address . still not resolved my issues .

I purchased 2 separate items on EBay from someone on the other side of the world. (GBPs to dollars, England???).

They combined them both in the same package. I posted the shipping numbers for them both, but they are the same. A thief got into my program and changed my address to a non-existenting place in Florida. Postal service says that address gets shipped over shores somehow???

Item 1- ARAMEX: 322******** Item 2- ARAMEX: 322******** Says only being shipped , not DELIVERED yet! Hopefully yall can catch this soon. Give me a text back, I appreciate it! My address is in USA Kip Jones 15622 Dyna Corpus Christi, Tx 78418

Yes, nothing they can do once shipped.

USPS even told me the same thing. cant change anything once shipped! I almost threw my phone overboard. They technically just let thieves get away with an automatic shipping to another country after stealing from me!

Even after I reported???

Im confused, hahaha! Sorry about that!

Dear Aramex Customer Service,

I hope this message finds you well. I am writing to express my deep dissatisfaction and frustration regarding the service provided by Aramex in delivering a package to me.

The details of the package are as follows:

Tracking Number: 350********

Sender: Nadia RAZKANE

Date Sent: March 4, 2024

The package contains essential food items intended for the upcoming Ramadan season. According to your service standards, packages are expected to be delivered within 7 days. However, it has now been well beyond that timeframe, and I have yet to receive the package.

Given the nature of the contentsfood itemsthe delay raises serious concerns about the condition of the goods upon arrival. Food products, especially those intended for consumption during specific religious observances such as Ramadan, have strict freshness and quality requirements.

The prolonged delay suggests that the contents may have already been compromised, rendering them unsuitable for consumption.

I am deeply disappointed by the lack of efficiency and reliability demonstrated by Aramex in this instance. As a result of this unacceptable delay and potential damage to the contents, I am requesting a full refund for the shipping charges incurred for this package, as well as compensation for the value of the food items enclosed.

I urge you to prioritize this matter and take immediate steps to locate and deliver the package promptly.

Additionally, I expect transparent communication regarding the status of the shipment and assurance that measures will be taken to prevent such incidents in the future.

Please acknowledge receipt of this complaint at your earliest convenience and provide an update on the actions being taken to resolve this issue.

Thank you for your attention to this matter. I look forward to a swift resolution and a satisfactory response from your end.

Sincerely,