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1.4 Based on 67 reviews
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  • Customers like
    • Very poor service 7
    • Website 2
    • So bad and lousy 1
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    • Poor explanations 14
    • Delays 14
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  • From mobile
  • 16 minutes ago
  • #969191

Extremely poor service and unproffesional staff. Worst experience of courier service

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  • From mobile
  • Dec 01
  • #964870

I was told my parcel would be delivered. Got 3 different answers by 3 support agents. I was phoned the second day to be insured that they will deliver. Rushed home in time to wait till late for no one to show up. They are really useless. Not recommended at all.

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Aramex - Review in Shipping category
1 of 2

I have bought online from mirraw online which is used the poor aramex services which i hv to wait until more than a month even i try to call customer care but no one can assist me even i leave my phone number to aramex staff named miss Teha but no one returuning my call. And the next day i called again same thing happened no one attending on my problem this is the lousy and bad courier services i experienced my advice is closed the business if... Read more

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  • From mobile
  • Nov 28
  • #962584

Your dilivery boy is not dilivered courier at home, he call me for collect courier i said please give me courier in mg shop which is near by my home But he not give courier when i call he said "shop nahi mila" Please dont use aeamax and complain to icici bank also for his courier service

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Dear Sir, This is a complaint about the crappy customer service and incompetency of your creepy mail delivery people. Today (Nov. 27th, 2016) at 9 am, Aramex mail delivery person, Kabeer Abdulkareem, refused to deliver my shipment, sent by Canadian Embassy in Abu Dhabi, without a payment. Yet, the Aramex online system says there is no due payment on this shipment. What made me more suspicious, he didn’t even know the due amount nor had any... Read more

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This is not the the first case I encounter, but it wast the most obvious to show how incompetent and careless customer care team is at Aramex. In August, they offered a discount on shipping if you activate the "AutoPay" feature in Shop and Ship Account. I reported a technical error to fix an "Internal Server Error" message that prevents the feature to be activated. . Started the communication in August 1st, 2016 and till now. They just ignored,... Read more

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Not convinced at all !!!!!! as it is not my first time to order and I mentioned before on usa package said 21.09$ And i paid 344 le !!!!!!!!!!!!!!!!!! Weighted 1.40Ib means 0.635 kg . Then suppose the this shipment weighted .28kg from zone 2 written in my account 12:88 $ ( before playing in my account or modifying it ) i pay that !!!!!!!!!!! Thanks, Ingy Youssef® On Nov 20, 2016, at 3:30 PM, Sarah Mohamed wrote: Dear Ms. Ingy, Maybe there is... Read more

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Their Shop N Ship service REALLY SUCKS, their UK office is saying THAT they shipped it, but their Sri Lanka office is saying they have NOT shipped it!!! In the meantime, my URGENT MEDICINES are probably going bad SOMEWHERE in an Aramex truck or something, and nobody there gives a ***!!! At least one of the offices is LYING about it, and their TRACKING system is absolute *** it does not get updated for over 24 hours when anything happens, and is... Read more

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Dear Mr/ Mr's This complaint is about the Egyptian branch, a supplier sent me a package on the 12 th of November, and I am traveling by plan on the 14 th of November, so I contacted the call center for the first time on the 13 th of November at 2:45 pm to make sure the package was on its way and ask for the delivery guy's phone to contact him in order to facilitate the delivery or meet him some where close by. The call center operator confirmed... Read more

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i have one shipment with aramex ,my shipment departed before 7 days and didn't reach my country , i call them many times nobody know where is shipment it just lost during transit !!!!!! i have one shipment with aramex ,my shipment departed before 7 days and didn't reach my country , i call them many times nobody know where is shipment it just lost during transit !!!!!! i have one shipment with aramex ,my shipment departed before 7 days... Read more

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