Aramex
Reviews and Complaints
Pick up service
User's recommendation: try to use other better services
Silly rules that are usless
User's recommendation: Sad
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dubai, DubaiPackage missing and no update
- Very easy to make money by shorting their stock
- Would exceed the character limit by 100000000000000
Preferred solution: Deliver product or service ordered
User's recommendation: Avoid like the plague!
Missing parcel
User's recommendation: Do not send your valuable items abroad by Aramex
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWorst
- All
Preferred solution: Apology
A shipping company that does know when your item will reach you
- Fake interface status
- No one is answering the calls
- Poor services
User's recommendation: Avoid at all costs.
Dealy to diliverd my material
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible experience
- Non
- Poor services
- Delay
- Lousy customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t use Aramex
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dubai, DubaiReturn the goods
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWant to know about my parcel
- Service
- Website
- Lack of response
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Secaucus, New JerseyShipment delay
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerKYC REJECTED AND ORDER NAME TO BE CHANGED
- Are nice
- Easy to use app
- No communication
- No follow up
Shpment delay
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor customer service!
Unfortunatelly it's been my 2nd time to experience such an issue with Aramex call center agents in Dubai,UAE....
As i know and had been notified through aramex bot - through whatsapp my package already arrived to Dubai and i do have tracking number, while trying to arrange the delivery i spoke to 3 different agents from Aramex call center at 3 different days but untill now i didnt not recieve neither my package nor any updates from aramex; the call center people - who aimed to be Customer Support people- only keep giving me promises that next day we will send you the courier with your package & again & again same promise - only if i will be the one to call them!!! I mean what the *** is this????
I made the payment already and Aramex job is to cooperate and get in touch with their customers and arrange the delivery, but nothing instead! What kind of horeible service they provide - if only talking and "0" actions made!!!!
Same issue was last time and i thought it won't happen again but as you can read my texts here - they really made situation go worse....
From now on i will never use their service again and will update all of my friends & colleagues not to ask Aramex services!
I highly seek for your help and support please in order to arrange my package finally and so i won't take a risk further to deal with Aramex company again....never!
Preferred solution: Deliver product or service ordered
User's recommendation: Dont use Aramex
Still I am waiting for my courier
Preferred solution: Deliver product or service ordered
User's recommendation: Not at all
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