I have received my shipment and commercial invoice of my package is with 26$ however Aramex rep said that Egyptian governmental office estimated the value with 62$ and it s ok ! then as per law I have to pay 30% + 10% customs and sales tax however ARAMEX has taken 50$ from me this means double my package price !!!!!!
and gave me a fake receipt with its letter head just a white paper receipt , how come I should believe them that they have paid this amount without giving me a copy of the governmental receipt , IAM sure 100% they have it because it is not my first time I get a shipment and pay customs but unfortunately first time with ARAMEX. all the shipping companies give these receipts and I pay based on them , they CHEAT do not use them
Reason of review: Problems with payment.
Monetary Loss: $50.
Preferred solution: Full refund.
Aramex Cons: Stealing from customers, Service.