Dubai, Dubai
Not resolved
1.0
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I really like Aramex because of their good prices. However, they disappoint me whenever I send a shipment especially if it is outside Dubai.

Also, picking up services suck! They give you a certain time for example 2-4 then expect the courier guy to show at 5:30 or 6! Moreover, they never asked me for a discount or a way to satisfy me! I am not denying the fact that they sometimes delivered my shipments safely but they ruin it most of the time!

Also, their customer service line..they never pick up!

I keep on the phone for more than 10 minutes yet no answer! I believe they should work more on their operations management!!!

Product or Service Mentioned: Aramex Delivery Service.

Reason of review: Problem with delivery.

Preferred solution: Let the company propose a solution.

Aramex Pros: Prices.

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