I really like Aramex because of their good prices. However, they disappoint me whenever I send a shipment especially if it is outside Dubai.
Also, picking up services suck! They give you a certain time for example 2-4 then expect the courier guy to show at 5:30 or 6! Moreover, they never asked me for a discount or a way to satisfy me! I am not denying the fact that they sometimes delivered my shipments safely but they ruin it most of the time!
Also, their customer service line..they never pick up!
I keep on the phone for more than 10 minutes yet no answer! I believe they should work more on their operations management!!!
Product or Service Mentioned: Aramex Delivery Service.
Reason of review: Problem with delivery.
Preferred solution: Let the company propose a solution.
Aramex Pros: Prices.