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Aramex in Dubai, Dubai - Do NOT use this company!

Maybe the worse company I have ever dealt in years in Dubai. You cannot communicate with anyone! Still waiting for days for someone to pick up a return Item. They are never on time, you have no possible clue when they will arrive even if you schedule a day or time though the application. I don't even know why they use this worthless application. They can make you wait all day at your place and no one arrives!!! I lost days and days with them. Amazon is losing so much money because of their terrible service. And that's coming from a regular customer.
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Review
#1723548 Review #1723548 is a subjective opinion of poster.
Service
Aramex Delivery Service
Cons
  • No follow up
  • Poor customer service
  • Poor communication
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Aramex - Documents delay,not moving from newark,newjersy

Aramex - Documents delay,not moving from newark,newjersy
My documents is not delivered too long.my documents is not moving from newark,newjersy,united states from 3 days.the destination is woodside,newyork.my aramex no is 34947681415
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Review
#1688756 Review #1688756 is a subjective opinion of poster.
Service
Aramex Delivery Service
Pros
  • Unprofessional
Cons
  • Delivery time
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • Delivery Time Too Long

Aramex - Poor customer service

1.0
Details
my advise to those making a request with aramex customer service..... get their names!!!!!!!!!!!!!!! when you complain they would ask "who you spoke with?" and you would realize your request to re-schedule is not processed
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Review
#1680434 Review #1680434 is a subjective opinion of poster.
Service
Aramex Delivery Service
Reason of review
Poor customer service
Preferred solution
find solution to notify customer that their request are granted

Aramex in Queens, New York - Order delivered and still not appear at shop and ship

my order still not appear at shop and ship instead of delivered by fedex to aramex usa NYOYORK OFFICE at 9 october and signed by S.ROODE this is fedex track number 776538510429
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Review
#1677042 Review #1677042 is a subjective opinion of poster.
Service
Aramex Delivery Service
Reason of review
Problem with delivery
Loss
$700
Preferred solution
Let the company propose a solution
Tags
  • Delivery Time For Online Orders

Aramex in West Des Moines, Iowa - Very bad customer service

1.0
Details
An imported parcel has been "lost" for almost two weeks. They "found" it but it still has not been forwarded. I have called them 7 times in the past 10 days but no resolution.
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Review
#1667979 Review #1667979 is a subjective opinion of poster.
Service
Aramex Delivery Service

Aramex - Malaysa to Germany, Priority Parcel Express, 1 month over but still not arrived...

1.5
Details
Aramex - Malaysa to Germany, Priority Parcel Express, 1 month over but still not arrived...
I booked for the shipment collection on 31 July, but the courier missed the pick up for twice and only pick up my shipment on 5 August. The shipping agent mentioned that this is priority parcel express, will only takes 3 working days for the document to reach the destination. It is fake advertised. Today is 27 August and the document is still on the way to the receiver... It is an important and urgent document, because of the delay and the fake promise given by Aramex, I might lost my opportunity to study in Germany! DO NOT USE ARAMEX!
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Review
#1636786 Review #1636786 is a subjective opinion of poster.
Service
Aramex Delivery Service
Cons
  • Worst
  • Lack of response
  • Service
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution
Tags
  • shipping courier aramex
  • Delivery Time Too Long
  • Aramex Sucks
  • Liars and disorganized
1.0
Details
Aramex - Delay in Delivery / Missroute Shpts
Aramex - Delay in Delivery / Missroute Shpts
Aramex - Delay in Delivery / Missroute Shpts

Update by user Aug 19

there was a misunderstanding , it was all sorted out at the end

Original review posted by user Aug 15

my Parcel #31387030640 was supposed to be delivered From The US to Qatar on 12th Aug 2019, or at least that's what was written on the tracking page or whatever that is (), then they delayed it to 15 Aug...
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1 comment
Anonymous
#1755037

السلام وعليكم كملت أسبوع لين حين ما وصلت بطاقة بنك صا

Resolved
Review
#1624397 Review #1624397 is a subjective opinion of poster.
Service
Aramex Delivery Service
Pros
  • Service
Cons
  • Poor customer service & followup
  • Poor coordination with customers and no follow up
  • No communication
Reason of review
Problem with delivery
Loss
$64
Preferred solution
Price reduction
Tags
  • Useless
  • Aramex Epic Fail
  • Liars and disorganized

Aramex incompetence in motion

1.0
Details
Misleading advertisement Exorbitant prices Double charging Aramex asked me in 4 separate emails to pay $20 x 4 to return 4 packages When I went to pay they changed their minds and asked me to pay $75 each After I paid they Incompetently shipped 2 packages to the original beneficiary at the cost of $300 each And the remaining packages are lost I sent 10 emails, they don’t answer and like an ostrich burry their head and just pretend the problem does not exist I found another competent service provider, I just want to clean my shipment with those people
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Review
#1598557 Review #1598557 is a subjective opinion of poster.
Service
Aramex Delivery Service
Pros
  • Non
Cons
  • Delivery time
  • Changing delivery route without letting us know
Reason of review
Problem with delivery
Loss
$1200
Preferred solution
Deliver product or service ordered
Tags
  • Delivery Time Too Long

Aramex in Dubai, Dubai - Documents delivery delay more 1 week

If u call helpline they talk they are sleeping keep saying only one word Yes sir sorry sir and then silent more then 20 mints and they don’t answer the call more then 10 mints u need to wait worse service in history for delivery the documents
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Review
#1595372 Review #1595372 is a subjective opinion of poster.
Service
Aramex Delivery Service

Contact Aramex Customer Service

Website:
www.aramex.com
Mailing Address:
14729 182nd St
Springfield Gardens, New York 11413
United States
Phone:
(718) 553-8740
All Aramex Contacts

Aramex Reviews

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Aramex reviews

Aramex in Abu Dhabi, Abu Dhabi - Delayed delivery

1.0
Details
Disgusting company with poor customer service skills. Updated n called tons of times to ensure that I will receive my parcel at the desired address but as expected, yet again disappointed with their attitude.
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Review
#1591951 Review #1591951 is a subjective opinion of poster.
Service
Aramex Delivery Service
Pros
  • Unprofessional
Cons
  • Delivery did not happen - address did not change in the system
  • More frustrating
  • Poor coordination with customers and no follow up
Reason of review
Problem with delivery