Aramex just want

Aramex just want to "milk" the client for as much money as possible.

They wanted to add extra charge 250AED for picking up a package within any address in Dubai (you can rent a small car for a day for that kind of money).I refused and had the package delivered to their office.

They take it, and issue AWB, all seemed fine till next morning they sent me email that my package is too fragile and need better packaging to proceed. (the package is a brand new laptop in it's new box as sold by manufacturer). They wrote that my originally 3.75 Kilos package will now be 7 Kilos. Plus I have to pay for all this extra packaging.

In total they doubled my cost of shipping.

We are still fighting, but even if this is resolved positively (I doubt it), I still won't be impressed.They put the client in a *** situation, and run an extortion scheme to get you out of it!!!

This review is a subjective opinion of a user.
Report Comment

More Review Details

Reason of review:
I feel I'm being scammed
Preferred solution:
Deliver product or service ordered
Product or service
Pickup Service
Review category
review #650409
Had an experience with Aramex? Submit review ›
Helpful? 1 Yes 1 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Aramex. However, many companies do monitor reviews on our site.

You were reading a complaint about Aramex.
Filing a new complaint about