Aramex / Shop and Ship Riyadh, KSA bungled and delivered my package to the wrong person, how come these happens, when they should be checking the ID first before handover of the package?!
I contacted them about the issues, yet till now no representative has contacted me to rectify the matter.
I am writing this review and complaint so as to warn any possible customer on problems they might encounter using their services in the near future.
To Aramex / Shop and Ship kindly please check your system, this are very basic and simple issues and can be avoided if they follow certain procedures and protocol.
Product or Service Mentioned: Aramex Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $50.
Preferred solution: Full refund.
Aramex Cons: Faulty service.