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2 comments

Not convinced at all !!!!!!

as it is not my first time to order and I mentioned before on usa package said 21.09$ And i paid 344 le !!!!!!!!!!!!!!!!!! Weighted 1.40Ib means 0.635 kg .

Then suppose the this shipment weighted .28kg from zone 2 written in my account 12:88 $

( before playing in my account or modifying it ) i pay that !!!!!!!!!!!

Thanks,

Ingy Youssef®

On Nov 20, 2016, at 3:30 PM, Sarah Mohamed wrote:

Dear Ms. Ingy,

Maybe there is an error from system or the customs wasn’t added yet but your shipment have 1,097.50 EGP for customs and sales as attached invoice.

Sarah Mohamed

Customer Account Executive Senior – Shop and Ship

Aramex International – Cairo, Egypt

Tel 16996 ext. 1102 - Fax +2037482990

www.shopandship.com

From: Ingy Youssef [mailto:ingy_youssef@yahoo.com]

Sent: Sunday, November 20, 2016 3:23 PM

To: Sarah Mohamed

Cc: ALL CAI SnS

Subject: Re: HAWB 9224009443

Adding here my previous shipment was 21.09$ total and I paid 343le

Which mean it is the same amount i was acknowledged

Attached then why !!!!!!!!!!!!!

Thanks,

Ingy Youssef®

On Nov 20, 2016, at 2:35 PM, Sarah Mohamed wrote:

Dear Ms. Ingy,

Please note that there is no problem in the duties shipment has 10.17 USD for shipping and 937.33 EGP for customs as attached.

Sarah Mohamed

Customer Account Executive Senior – Shop and Ship

Aramex International – Cairo, Egypt

Tel 16996 ext. 1102 - Fax +2037482990

www.shopandship.com

From: Ingy Youssef [mailto:ingy_youssef@yahoo.com]

Sent: Sunday, November 20, 2016 1:50 PM

To: Sarah Mohamed

Cc: ALL CAI SnS

Subject: Re: HAWB 9224009443

Dear Sarah

Kindly find attached the invoice and the taxes from your side too

As i found today it is changed but thanks god i took a screen shot before for the 12$ not as now 68.54 $ this is playing in the system and will not accept it .

I need investigation for that and i will raise this issue on Aramex international also .

Thanks,

Ingy Youssef®

On Nov 20, 2016, at 11:15 AM, Sarah Mohamed wrote:

Dear Ms. Ingy,

Please note that Egyptian customs received an invoice with the shipment by 331 DHS and they accepted the invoice value because of that I asked you to send supplier invoice.

You can send me screen shot from the website showing the total of the order or forward to supplier confirmation email.

Please find the attached CN showing the customs and sales tax amount that paid on your shipment.

Waiting your reply.

Sarah Mohamed

Customer Account Executive Senior – Shop and Ship

Aramex International – Cairo, Egypt

Tel 16996 ext. 1102 - Fax +2037482990

www.shopandship.com

From: Ingy Youssef [mailto:ingy_youssef@yahoo.com]

Sent: Sunday, November 20, 2016 7:26 AM

To: Sarah Mohamed

Cc: ALL CAI SnS

Subject: Re: HAWB 9224009443

Any feedback !!!!!!

Thanks,

Ingy Youssef®

On Nov 17, 2016, at 12:08 PM, Sarah Mohamed wrote:

Dear Ms. Ingy,

Please provide us with supplier invoice for this order.

Sarah Mohamed

Customer Account Executive Senior – Shop and Ship

Aramex International – Cairo, Egypt

Tel 16996 ext. 1102 - Fax +2037482990

.

Product or Service Mentioned: Aramex Shipping Service.

Reason of review: Pricing issue.

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Anonymous
#1380093

I am not satisfied your products pls my money refund

Anonymous
#1244565

Nothing happened till now

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