Dhaka, Dhaka
Not resolved
2.3
Details
0 comments

The parcel will not come directly to your home if it was sent through ARAMEX. I bought an engineering text book from India and it was supposed to be delivered to Bangladesh.

Although it was shipped through express service, after 11 long days I got some paper from them telling me to contact Aramex office to collect my book. When I called them, they said I need to pay them 2000 taka (about US$25) plus any custom duty, then they will deliver the book to me within 4-5 working days. Now the book they were supposed to deliver was worth 19 dollars then why should I pay $25 extra to ARAMEX!!! And why so much time it takes if it is an express service?

It was a total waste of my time and money as I decided not to pay $25 to these cheaters --and my book never reached its destination. It was Aramex's responsibility to deliver my package but they can't be trusted!!!

Shame on ARAMEX.

Product or Service Mentioned: Aramex Express Delivery Service.

Reason of review: Pricing issue.

Aramex Cons: Overall services.

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