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I purchased a stmartphone from the seller based in HK on 9th of this month and it got to Sydney on 11th. But it's still there and been cleaered by customs twice?

No sign of transit to me in Brisbane. This is not what I paid for so called 'Priority Parcel Express'. Is it? I send them an e-mail asking for a clear explanation earlier this morning and didn't get any response by now.

Never gonna use it!

I purchased a stmartphone from the seller based in HK on 9th of this month and it got to Sydney on 11th. But it's still there and been cleaered by customs twice? No sign of transit to me in Brisbane. This is not what I paid for so called 'Priority Parcel Express'.

Is it?

I send them an e-mail asking for a clear explanation earlier this morning and didn't get any response by now. Never gonna use it!

Reason of review: Poor customer service.

Location: Gold Coast, Queensland

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