Contact Aramex Customer Service
Aramex Phone Numbers and Emails
Customer Service Number:
-
(718) 553-8740
Headquarters:
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+97 160 054 4000UAE
Aramex Emails:
Aramex Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Aramex Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Aramex is 7185538740. 72% of consumers used this number to address their issues and concerns. Meanwhile, 51% of users reported contacting a real person successfully by dialing the phone number 971600544000.
The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Aramex may ask you for the following information to identify you as a customer: phone number, order id or tracking no or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Aramex Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Aramex is 7185538740. 72% of consumers used this number to address their issues and concerns. Meanwhile, 51% of users reported contacting a real person successfully by dialing the phone number 971600544000.
The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Aramex may ask you for the following information to identify you as a customer: phone number, order id or tracking no or address or zip code.
People call Aramex mainly because of request for information, product/ service, shipping and delivery.
11% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Aramex is feedback@aramex.org. 51% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact Aramex?
Most Popular Number:
| Total calls: 3 138 | Issues resolved: 122 | Last call: Jan 14, 2026 |
Contact Information
Aramex Website:
Aramex Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
Aramex International Services LLC
P.O. Box 95946
Dubai, UAE
Aramex Customer Service Reviews
My parcel is supposed to be delivered in Wilderness, Western Cape. I now got a call from the delivery guy from Roodepoort in Gauteng.
No customer service details. The review score says it all.
Disappointed with Aramex. Local tracking #967084**** has been delayed 11 days after arriving at the US facility and with public holidays tomorrow and the day after, it will be at least 13 days (probably more) with no updates, no explanation, and no notification at all.
Customer service in Bahrain has zero idea about the exact arrival date and gives only vague answers. Totally unprofessional and random service.
Will never use Aramex again. 1 star
How Good is Aramex's Customer Service?
Summary of Aramex Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Aramex?
Shipping and Delivery Question:
- “I need my parcel asap”
- “Lost parcel”
- “I don't get my shipment”
Request for Information Question:
- “ORDER UPDATE OR TRACKING”
- “I need to asked about my bank card delivery”
- “About my order”
Product/ Service Question:
- “Complaints”
- “: Urgent Complaint – Delayed Delivery”
- “Complaint delivery boy misbehave”
Return/ Replace Question:
- “Return package for trendyol”
- “Return pickup”
- “Number change request”
Cards Question:
- “For dib bank atm card”
- “Card order from ruya bank”
- “I'm waiting for so long to my lovely card”
Staff Question:
- “Horrible service”
- “No response from the service”
- “Customer service”
Payments and Charges Question:
- “Payment enquiry”
- “Payment”
- “My debit card delivery was not given to me because your card reader is not able to read my emirates id, error showing revoked”
Employment Question:
- “I want job”
- “I got a Job in Aramex company in Tanzania but i am not sure”
- “Job vaccancy”
Account Question:
- “To verify a 50 kg. Shipment to be shipped from Hawaii to my residence in Kansas, USA”
- “No reply on my email !! And ive waited 3 days no body calling me and they delay my order”
- “Verify the link”
Activation/ Cancellation Question:
- “Hsipment cancellation”
- “I want my parcel to b cancel”
- “Cancellation”
Refund Question:
- “Refund not received”
- “Refund not received yet”
Website/ Application Question:
- “I need aramex right number from zambia the number on the website dindnt pass the operator Say it IS incomplete i oder from shein and i didnt receive but on site it IS write has been delivred For more info contact aramex but the contact is wrong”
- “Website error paid for label that didn't generate”
Other Question:
- “Importing”
- “Follow up”
- “Sippment didn't arrive”
Compare Aramex Customer Service To
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