Contact Aramex Customer Service
Aramex Phone Numbers and Emails
Customer Service Number:
-
(718) 553-8740
Headquarters:
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+97 160 054 4000UAE
Aramex Emails:
How to Contact Aramex?
Most Popular Number:
| Total calls: 2 898 | Issues resolved: 115 | Last call: Jan 18, 2025 |
Aramex Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Aramex Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Aramex is 7185538740. 72% of consumers used this number to address their issues and concerns. Meanwhile, 47% of users reported contacting a real person successfully by dialing the phone number 971600544000.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Aramex may ask you for the following information to identify you as a customer: phone number, first and last name or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Aramex Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Aramex is 7185538740. 72% of consumers used this number to address their issues and concerns. Meanwhile, 47% of users reported contacting a real person successfully by dialing the phone number 971600544000.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Aramex may ask you for the following information to identify you as a customer: phone number, first and last name or email.
People call Aramex mainly because of request for information, product/ service, shipping and delivery.
4% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Aramex is feedback@aramex.org. 52% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Aramex Website:
Aramex Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
Aramex International Services LLC
P.O. Box 95946
Dubai, UAE
Aramex Customer Service Reviews
I cant imagine a big company like you has no customer service number and your delivery team is negotiating with us to deliever the shipment or no and they treat us like animals because they know there is not channel of complaint.
Several times, I have faced the worst service ever. I will never deal with Aramex again.
They are not as helpful as other companies.
I dealt with DHL and was very happy, but Aramex does not help you in terms of getting in touch with customer service or assisting with your shipments. Please upgrade your system and team.
How Good is Aramex's Customer Service?
Summary of Aramex Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Aramex?
Shipping and Delivery Question:
- “Where is my order it’s been very long and it’s saying it arrived in Malta 17 days ago and still hasn’t came to my house”
- “Delayed shipment”
- “Undelivered parcel”
Request for Information Question:
- “About my Parcle”
- “I want to track my order”
- “Inquiry of ATM card”
Product/ Service Question:
- “Complaining I haven't received my parcels since last year November till now when I track them they are out in delivery since last year”
- “Complain”
- “Complaint about my shipment”
Return/ Replace Question:
- “Change shipping address”
- “I wanna change my home address”
- “The returned item is not picked up”
Cards Question:
- “For dib bank atm card”
- “Card order from ruya bank”
- “I'm waiting for so long to my lovely card”
Staff Question:
- “No response from the service”
- “Customer service”
- “Poor service”
Payments and Charges Question:
- “Missing credit card”
- “I got an sms stating extra payment needed.is it genuine?”
- “Fraud”
Employment Question:
- “I want job”
- “I got a Job in Aramex company in Tanzania but i am not sure”
- “Job vaccancy”
Account Question:
- “No reply on my email !! And ive waited 3 days no body calling me and they delay my order”
- “Verify the link”
- “Forgot to add a second address for shop in shop, im located in the UAE”
Activation/ Cancellation Question:
- “Hsipment cancellation”
- “I want my parcel to b cancel”
- “Cancellation”
Refund Question:
- “Refund not received”
- “Refund not received yet”
Website/ Application Question:
- “I need aramex right number from zambia the number on the website dindnt pass the operator Say it IS incomplete i oder from shein and i didnt receive but on site it IS write has been delivred For more info contact aramex but the contact is wrong”
- “Website error paid for label that didn't generate”
Other Question:
- “Quote”
- “I have not yet received my order from SheIn and it's due it's arrival day”
- “My pakng”
Compare Aramex Customer Service To
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