So for the past 6 days, they've had my package. I have been calling them for 4 days straight now, they take about 15 minutes to respond to calls that's the first issue.
the second issue, none of the representatives seem to know what's going on. I have requested for delivery 4 times now, and every time they say "I assure you it will be delivered tomorrow". It never comes. I got fed up and requested for a pick up thinking it'll be easier to get it myself.
Nope. They tell me your package will be ready for pick up in 3 hours, I contact them after 3 hours they tell me, it will be ready after another 3 hours and we will contact you.
I received no calls, no text message. I have contacted consumer rights and I urge others to do so as well, this is completely unprofessional from such a big company.
Product or Service Mentioned: Aramex Delivery Service.
Reason of review: Order processing issue.