Aramex - Delay my shipment more than 10 days and with *** explination

68 of 128 Aramex reviews

They have sent my parcel by mistake to another province in china and try to send it to my by local express company which i believe one of them they lost it ,,

when i try to contact them about the issue they never gave me a clear answer or let me say they were not saying the truth.

i also have tried to contact aramex customer services but not successes

I have tried to ask for any customer services manger or supervisor also not success ed .

they put me on hold for more than 3 times around 40 to 60 minutes .

they don't answer my requests and after all till the time of sending this msg i didn't get my parcel yet.

hope can be solved asap

This review is a subjective opinion of a user.
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More Review Details

Turnaround Time
Product or Service Quality
Delivery Service
Billing Practices

  • What I liked
      No items
  • What I disliked
    • Delays
    • I cannot get the parcel i paid for
    • Faulty service
    • Bad customer services

Reason of review:
Poor customer service
Preferred solution:
Let the company propose a solution
Product or service
Aramex Shipping
Review category
review #742837 by

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