Guangdong, China
Not resolved
2.0
Details
0 comments

They have sent my parcel by mistake to another province in china and try to send it to my by local express company which i believe one of them they lost it ,,

when i try to contact them about the issue they never gave me a clear answer or let me say they were not saying the truth.

i also have tried to contact aramex customer services but not successes

I have tried to ask for any customer services manger or supervisor also not success ed .

they put me on hold for more than 3 times around 40 to 60 minutes .

they don't answer my requests and after all till the time of sending this msg i didn't get my parcel yet.

hope can be solved asap

Product or Service Mentioned: Aramex Customer Care.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Aramex Cons: Delays, I cannot get the parcel i paid for, Faulty service, Bad customer services.

  • shipping courier aramex
  • Avoid Aramex
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