i have ordered goods from a website and aramex was supposed to ship it by 3 days. now it is more than 2 weeks.
no response from them. horrible costumer service as i call them many times a day. but they keep saying they will follow up but actually NOT.
i keep telling them that i am not going able to recieve the shipment if it is not delivered to me soon as i am traveling for some time but as i said they are like a answering machine just repeating what they know.i am very disappointed that in UAE where everything is very fast and organized, a disorganized carrier service like them is still working. hopefully they get downsized as much better Currier companies are there.
Product or Service Mentioned: Aramex Delivery Service.
Reason of review: Poor customer service.
Monetary Loss: $50.
Preferred solution: Deliver product or service ordered.
Aramex Cons: New york aramex ineffecient staff, Lack of response, Poor service.