Abu Dhabi, Abu Dhabi
Not resolved
1 comment

From not picking up on time so the service took a extra day,

I would have to chase them up on collection/transport/delivery.

Sitting home all day waiting for delivery.

Being told staff would contact me and never do.

Asking for my collection number though i was never given one and saying then there is nothing they can do without it.

Delivering it to the wrong location and then asking me if its ok to get it in 2 more days time or if i can collect it my self from their office.

I did get it in the end but after a lot of stress and phone calls.

Product or Service Mentioned: Aramex Delivery Service.

Reason of review: Poor customer service.

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Anonymous
#974104

I had the same problem. Aramex in MUSCAT, OMAN is HORRIBLE.

The office is totally mismanaged. Every time one delivery man goes on vacation I NEVER GET MY PACKAGES. It seems he is the one guy who works there.

The rest lie and say they can't find my flat because they are too lazy to deliver the package. I will never recommend ARAMEX to anyone again!

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