They simply delivered a parcel which been paid online with zero communication! They never messaged, nor called nor emailed not even any way of communication or track to my paid shipment and i suddenly figured they delivered it to an address they had it saved on their...
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Dear Sir, On Sunday i have submitted a passport and emirates Id parcel to be delivered from Abu Dhabi to Dubai. On Monday morning i requested to change and provided the new number duo to the phone is switched off. I called them, the customer support informed me that's...
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Aramex - Horrible took 900 of hard earned money

Kept asking for more $$$$ in order for me to get package out of customs
Exchange, Refund and Cancellation Policy
Price Affordability

Aramex - Rip off huge

I sent money for product , they didn’t say they need a scrip or customs insurance of 500 , after I sent 500 to cover insurance customs cost they said product is lost and asked for 900 more. Huge scam
I just wanted to give you guys feedback regarding my order. First of all AGS support personnel are very unprofessional and because of that I got my order delayed 4 days. So, here is what happened, initially I scheduled the order for Monday and then realized I have some...
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I didn't like
  • Website tracking
  • No traking updates
  • More frustrating

Aramex - Have never experienced this before

My goods is writing sorting location since two weeks
Customer service
I have been on and off with Customer Support in Kuwait endless times, asking for Custom deliveries for my 2 packages - to receive them on SUNDAY for an extra charge (It's my only day off work). First package: 1st call, I am told to get back to them the next day; 2nd,...
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Shipment with NY office from since 28th August, still not updated, today 8th Sept After 10 days of struggle, zero updates from NY office, My package with NY Rubbish office from since 28th August, and still no update,,, no reply to any emails, no . positive answers from...
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I liked
  • Unprofessional
I didn't like
  • Poor explanations
  • Awful awful
  • Customer service
I had 2 parcels sent to me by clients. One was dropped off at Aramex Drop Box in Cape Town and 2 days later still had not been collected for delivery! Their customer support said there is nothing they can do about it. The other took 4 days to be delivered from Edenvale...
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Contact Aramex

Mailing Address:
Aramex International Courier Ltd
14729 182nd St
Springfield Gardens, New York 11413
United States
(718) 553-8740

Aramex - Request my document

My Name is Muahmed Aman From Edmonton I have some document coming from Sudan , but I did not received yet.