Aramex Reviews and Complaints
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6
ISSUES RESOLVED
4
COMPANY RESPONSES
514
TOTAL REVIEWS
$970K
CLAIMED LOSSES
$9.1K
AVG LOSS
44.3K
PAGE VIEWS
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Cons
- Service
- Poor explanations
- Customer service
Pros
- Unprofessional
- Service
- Website
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- Latest review first
- Most helpful reviews first
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Update by user Aug 19
there was a misunderstanding , it was all sorted out at the end
Original review posted by user Aug 15
my Parcel #31387030640 was supposed to be delivered From The US to Qatar on 12th Aug 2019, or at least that's what was written on the tracking page or whatever that is (), then they delayed it to 15 Aug...
1 comment
السلام وعليكم كملت أسبوع لين حين ما وصلت بطاقة بنك صا
Resolved
Most Helpful
Review
Service
Aramex Delivery Service
Pros
- Service
Cons
- Poor customer service & followup
- Poor coordination with customers and no follow up
- No communication
Reason of review
Problem with delivery
Loss
$64
Preferred solution
Price reduction
Tags
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAramex review in Dubai, Dubai: Do NOT use this company!
Maybe the worse company I have ever dealt in years in Dubai. You cannot communicate with anyone! Still waiting for days for someone to pick up a return Item. They are never on time, you have no possible clue when they will arrive even if you schedule a day or time though the application. I don't even know why they use this worthless application. They can make you wait all day at your place and no one arrives!!! I lost days and days with them. Amazon is losing so much money because of their terrible service. And that's coming from a regular customer.
Review
Service
Aramex Delivery Service
Cons
- Service
- Poor customer service
- Poor communication
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Aramex review in Sharjah, Ash Shariqah: Never use it
Very bad bad service. Fake promises that items are going to be delivered. Kept on calling for 4 consecutive days with assurance that items will b delivered upto date nothing..very unsatisfied with their service. 45487886916
Review
Aramex review in Dubai, Dubai: Horrible service
I ordered my bath and body works and unluckily they are the partnered courier. Ive called them twice to update my phone number and even has given them preferred time and nothing happened. Its two weeks now and I just decided to pick it up still after two days I am waiting for sms for me to be able to pick it up and I cant even pick it up.
Review
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAramex review: Do not use!
Possibly the worst courier service I have ever used. Living in the UAE for the last 11 years, I often use Aramex. Parcels are never delivered (or collected) on time, parcels sit in the warehouse for days when scheduled delivery dates have passed. Customer service cannot help and cannot tell you why! Aramex, as a whole, is in slow motion and by no means the definition of a speedy courier service. Save your money and use a different courier company.
1 comment
Review
Aramex review in Al Ain, Abu Dhabi: Very bad !!!!
Lying couriers about delivery time of parcels and shipments for 3 days in a row !!giving fake times and hanging on my face ! And above Ll that keeping my parcel in their car for all day with make up and perfume inside !!!
Review
Service
Aramex Courier Delivery Service
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
Aramex review in Dubai, Dubai: Horrable service
this company is a BAD JOKE!!!! unprofessional, unable to deal with basic stuff!!! unable to deliver a package or to communicate properly! the worst ever!!
1 comment
Review
Reason of review
Problem with delivery
Loss
$80
Preferred solution
Let the company propose a solution
Aramex review in Dubai, Dubai: Account blocked after payment
Our account is blocked even after making he payment, and call center they are not answering. Alliance food company 97142776397
Review
Product
Aramex Account
Aramex review: Complaint
My parcel was promised yesterday need this parcel extremely urgently as in yesterday. was told maybe today not good enough when promised yesterday
Review
Service
Aramex Courier Delivery Service
Pros
- Service
Cons
- Keeping clients informed
- Bad customer service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
Aramex review: Poor Service
Delayed in delivering the shipment.
1 comment
Review
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Aramex review: Missing address in my shipment.
Dears, I have a shipment delivered from TED BAKER - LONDON Tracking No. MN788055513GBDelivered on 24-10-2019 It should be delivered to:SAMI MUJALLEDAramex House Old Bath Road ColnbrookJED 25129SloughBerkshireSL3 0NSUnited Kingdom01753-210399 Can you communicate UK team please.Thanks.
Review
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Same experience with the worst courier service and customer service - they take customers for a ride