Aramex Reviews

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Aramex - Delivery updates required
Hello Dear Team, Good day to you !!! Please be informed that, I am keep sending the emails, but still I have not received any updates from your end and this is first time I have used aramex services , usually I use to send with DHL it will delivery with in 10 days but...
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ID
#2313800 Review #2313800 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

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New Reviewer

Empty Package

This is the worst service provider. I will never ever prefer Aramex. They rob the valuable items from customer goods and give empty package. Even after escalating, they say. No, your product's supplier has sent an empty package. Every package I received is opened, and before I deny the package they give and run away saying you talk to customer care.

User's recommendation: Please never use aramex.. Lots of issues with them. Don't waste your precious money relying on Aramex.

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ID
#2995750 Review #2995750 is a subjective opinion of poster.
Location
Bengaluru, Karnataka
Loss
$240
Preferred solution
Full refund

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New Reviewer

Courier delay

I send documents from Qatar to India 7days before still not delivered very slow shipment number 323********
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#2992665 Review #2992665 is a subjective opinion of poster.
New Reviewer

My shipment haven't arrived no one response me in Sydney

Aramex - My shipment haven't arrived no one response me in Sydney
Aramex - My shipment haven't arrived no one response me in Sydney
Aramex - My shipment haven't arrived no one response me in Sydney
Aramex - My shipment haven't arrived no one response me in Sydney
Aramex - My shipment haven't arrived no one response me in Sydney
Aramex - My shipment haven't arrived no one response me in Sydney
Aq000271**** Aq000271**** This two shipment are not delivered I am waiting from last 1month but no one response me I try call everywhere but no one help me out kindly help me out or else I will take further action
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ID
#2991731 Review #2991731 is a subjective opinion of poster.
Location
Glebe, New South Wales

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New Reviewer

Delayed delivery

I wanna to when is estimated date for my parcel delivery date almost 1 months I'm still not receiving from malaysia to Australia My track number 328******** Please check and update to me thank you
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ID
#2989209 Review #2989209 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Outside time frame

I have been expecting my delivery from Shein through aramex since 13 october 2021, i was told that the order is in SA. Thereafter told that the order is still in china. on the 12 again it was updated that it is OR Tambo up until today i am still waiting for the order or an updates, it has been a month now still waiting for the order.
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ID
#2985909 Review #2985909 is a subjective opinion of poster.
Location
Nelspruit, Mpumalanga
New Reviewer

KYC updating issue

I have placed order randomly with ma Instagram name dont have Id proof with that name Because of which I am getting issue clearing customs as it shows that kyc doesnt match order booking Please help with same
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ID
#2983486 Review #2983486 is a subjective opinion of poster.
Location
Noida, Uttar Pradesh
Pros
  • Call service
Cons
  • Bad swrvice and no responses and no delivery
  • Not getting anywhere with customer service
Preferred solution
Deliver product or service ordered

Complain about the delivery

Greetings I have a complaint about the Aramex South Africa on order DBP461********, the delivery guys havent tried to contact me but they have repeatedly said they cant contact me which is a lie, and if not they should provide proof of that. I have been waiting on my order for a week now . And Im actually getting frustrated with the service.
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ID
#2982046 Review #2982046 is a subjective opinion of poster.
Location
Johannesburg, Gauteng
New Reviewer

I didn’t find any kind of customer care valid number i have so much problem to fill the form

about my kyc documents filling i have so much problem to fill the form but i cant find valid customer care details its really a big problem of your company no customer care details no one is guide us

User's recommendation: if i cant solve my problem than how can i recommend.

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ID
#2974701 Review #2974701 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

PLEASE HELP URGENTLY

I please want to know where my Amazon package is and a number I can contact you on. Order No: #112-185****-195****
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ID
#2971720 Review #2971720 is a subjective opinion of poster.
Location
Potchefstroom, North-West
New Reviewer

My shipment haven't arrived

I have two orders from ikea that were supposed the next day post order and they havent arrived and aramex keeps saying they couldnt deliver- aramex are the only courier that has constantly that issue. I received WhatsApp from ikea delivery asking me for the address and then he told me he doesnt have my order which is quite strange as he is the one who contacted me

User's recommendation: Not to use aramex.

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ID
#2968435 Review #2968435 is a subjective opinion of poster.
Pros
  • Delivery
Cons
  • Service
  • No proper cooperation of customer service
Preferred solution
Deliver product or service ordered

Never recommend this service

On the day of delivery their couriers don't contact as they have no such an option. The service usually sends a notification that the due day for the delivery is today but it happended that they delivered 1-2 days later!
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ID
#2967750 Review #2967750 is a subjective opinion of poster.
Location
Collingwood, Victoria County

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Verified Reviewer
New Reviewer
Driver called saying I'm here but having trouble finding your address ( my address is an apartment building and impossible to miss as its the only one on the street) I clarified to the driver what the address was. He said well i can't find it and said you need to come...
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ID
#2964777 Review #2964777 is a subjective opinion of poster.
Location
Melbourne, Victoria
Pros
  • To deliver my parcel they cant take 3 months to deliver
Loss
$100
Preferred solution
Deliver product or service ordered
New Reviewer

Too much late delivery always cancelled

i was waiting for them to deliver in Saturday October 10 because they contact me and said delivered that specific day then I didn't get any update then on Sunday they cancelled again then i changed my address in Monday because i said it's my off and i really needed the items on October 13 because i have something to attend to and i needed the items . i waited whole day on Tuesday as they promised will be delivered!! i even didn't go outside maybe they will deliver on afternoon but any updates nothing!! i hope shein will not get this kind of delivery armaex they are not on time and no updates . I'll complaint in shein hopefully they will change their courrier
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ID
#2963095 Review #2963095 is a subjective opinion of poster.
Pros
  • No good
Cons
  • No good
Preferred solution
Deliver product or service ordered
New Reviewer

I did not receive my parcel

My shipment arrived from Saudi Arabia from Aramax, and in india Aramax delivery parter is Delhivery courier , I don't receive any single call from tem and not receive my parcel yet , when I tracking my parcel , it's showing shipment refused by customer , delivery atemped 4 time but no single time any body come from Delhivery , now status is showing parcel return to shipper , what is this and which type service this is , I request you to please solve my issue at thr earliest
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ID
#2958777 Review #2958777 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Lost our material (I have purchase - 200 Spoons 1 Box but received only - 195 Pc, Short - 5 Pcs

Dear Team, Please check our details - Shipment No. - 334********, China to New Delhi. I have purchase - 200 Spoons, 1 Box, But received only - 195 Pc, Short - 5 Pcs. Please check and update our material status. Thanks & Regards Raj Kumar Gupta Mob - 956032****
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ID
#2958754 Review #2958754 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi

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