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Aramex - Pathetic

Aramex - Pathetic
South africa Hawb31474417612 Item is now more then an month late.Have phoned more then 10 times but aramex just cant be bothered,no emails nothing.Funny thing on ebay it shows delivered.I would really like 2 know how thats possible,since i never got nothing!!!!Because of them my scooby has been standing more then an month,thanks alot
#1193735
Dear Aramex, kindly note that shipment number 30994179904 was sent by my father Qasem M. Qasem from Amman Jordan on the 23rd January 2018 at 12:10 pm to Canada to be received by Jawad Suliman. my father paid 45 JD and the employee who received the shipment from Aramex...
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1.0
الدمام,
I didn't like
  • Poor services
  • No traking updates
  • Customer services
#1182539
My package arrived at the Gurgaon airport on 19th December and it was held for KYC documents. These people did not feel bothered to contact me to ask me for the documents. There excuse was that the number provided was apparently wrong but there was an email address as...
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1.0
I didn't like
  • Your customer service sucks
#1175195
Despite 100s of followup by phone and email, I am yet to get an update about my shipment (31443105269). This is really really urgent and must have it by tomorrow 22nd of Jan, I have emailed 4 separate emails: neelam.bilal@aramex.com, lujain.shareef@aramex.com,...
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Anonymous
Jonny

Lol you are sending emails to the wrong people... Please kindly send your invoice to this email address ALL_JNB_EXP_HUB_Invoicing@aramex.com

Anonymous
Anonymous

No they are mostly Indian with an attitudes the ones I am dealing with.

1.0
I didn't like
  • Service and people
#1173494
delivery was specifically scheduled from 9am to 1pm! i have called Aramex at 12:30 pm just to double check and Re-confirm that the package will be deivered before 1pm AS SCHEDULED!!!! of course at 1:20pm nothing is delivered! Of course i try to call the customer...
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1.0
#1171458
Tracking number 31144708405 i have talked several times to your customer care 44200100 with Diana and Noor Bisher.They are saying your goods in ware house but thy did not give me.|At your website it is showing under custom clearance and customer care is saying in...
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1.3
#1171421
We had a few transcript documents couriered from India to Singapore. On delivery we observed the envelopes were opened up and the contents torn inside. This is such a fraudulent service and I suppose illegal to open up contents. When we made a complaint, the customer...
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#1170653
Its been a month now, my express shipment from NY hasnt arrived, my local office told me today that the shipment is MISSING. How can it get missing? someone help. Please anyone help how i could get my package back from whoever is holding onto it? The lady told me she...
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I didn't like
  • I never got my package
#1169792
Unknown person bought unknown goods through my account: I received an email about some package that had been sent to my mailbox in New York and sent several queries ranging from inquiring about the package to just repeating that it is not mine and please do something...
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#1168828

Contact Aramex

Mailing Address:
Aramex International Courier Ltd
14729 182nd St
Springfield Gardens, NY 11413
Phone:
(718) 553-8740
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I have a shipment arriving from US under Tracking ID 1761473136. The shipment was meant to be a 5-7 day service. Apparently, it landed in Mumbai, India on 26/Dec/17 and I get an email on 28/Dec/17 requesting KYC documents. However, no URL or instructions are mentioned...
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1.0
I didn't like
  • No clear information
  • Lethargic customer service
  • No escalation channel
#1165304