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1.0
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Aramex review - Delay in Delivery / Missroute Shpts
Aramex review - Delay in Delivery / Missroute Shpts
Aramex review - Delay in Delivery / Missroute Shpts

Update by user Aug 19

there was a misunderstanding , it was all sorted out at the end

Original review posted by user Aug 15

my Parcel #31387030640 was supposed to be delivered From The US to Qatar on 12th Aug 2019, or at least that's what was written on the tracking page or whatever that is (), then they delayed it to 15 Aug...
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1 comment
Anonymous
#1755037

السلام وعليكم كملت أسبوع لين حين ما وصلت بطاقة بنك صا

Resolved
Review
#1624397 Review #1624397 is a subjective opinion of poster.
Service
Aramex Delivery Service
Pros
  • Service
Cons
  • Poor customer service & followup
  • Poor coordination with customers and no follow up
  • No communication
Reason of review
Problem with delivery
Loss
$64
Preferred solution
Price reduction
Tags
  • Useless
  • Aramex Epic Fail
  • Liars and disorganized

Aramex review: Missing address in my shipment.

Aramex review - Missing address in my shipment.
Aramex review - Missing address in my shipment.
Aramex review - Missing address in my shipment.
Dears, I have a shipment delivered from TED BAKER - LONDON Tracking No. MN788055513GBDelivered on 24-10-2019 It should be delivered to:SAMI MUJALLEDAramex House Old Bath Road ColnbrookJED 25129SloughBerkshireSL3 0NSUnited Kingdom01753-210399 Can you communicate UK team please.Thanks.
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Review
#1697900 Review #1697900 is a subjective opinion of poster.

Aramex review in Riyadh, Riyadh Province: Disrespectful

1.0
Details
Aramex review - Disrespectful
Aramex review - Disrespectful
Aramex review - Disrespectful
Aramex review - Disrespectful
Aramex review - Disrespectful
Please go back to my history with Aramex, shop and ship. Not a single request without the need to follow up thousands times. I am really disappointed about the way we are being treated as customers. Your tema ignores, doesn't reapect and always late and sometimes laying. I have had with your service. And I demand a sincere apology and something to countr the anger I have towards this disrespectful services. Look how many times I called this number and it is always busy
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Review
#1523876 Review #1523876 is a subjective opinion of poster.
Service
Aramex Delivery Service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Aramex review: Do not use!

1.0
Details
Possibly the worst courier service I have ever used. Living in the UAE for the last 11 years, I often use Aramex. Parcels are never delivered (or collected) on time, parcels sit in the warehouse for days when scheduled delivery dates have passed. Customer service cannot help and cannot tell you why! Aramex, as a whole, is in slow motion and by no means the definition of a speedy courier service. Save your money and use a different courier company.
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1 comment
Anonymous
#1785125

Same experience with the worst courier service and customer service - they take customers for a ride

Review
#1715628 Review #1715628 is a subjective opinion of poster.
1.8
Details
Aramex review - Slowest service ever
Aramex review - Slowest service ever
I‘m suffering recently a lot from your shop and ship services, every parcel I should call us and egypt customer support many many times here below you can see a parcel according to usps track has been delivered in 2nd July and your application updated the status as...
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1 comment
Anonymous
#1717919

I had bad experience and I’m not going to deal with them again. I’m disappointed from the service.

Review
#1584328 Review #1584328 is a subjective opinion of poster.
Service
Aramex Delivery Service
Reason of review
Problem with delivery
Loss
$350
Preferred solution
Deliver product or service ordered
Tags
  • Aramex Egypt
  • Aramex Usa

Aramex review: Poor Service

1.2
Details
Delayed in delivering the shipment.
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1 comment
Anonymous
#1785131

Do not choose this company if you have a strict delivery date - they don't care about missing targets and further gives false promises, different person answers the calls each time and they act as if they are helping you all the time. 8 days after sending a parcel, it is neither delivered nor returned - I am not informed about its whereabouts as well, whether it is lost or stolen

Review
#1700810 Review #1700810 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Aramex review in Sharjah City, Sharjah: Parcel delivered to the wrong address. NO SUPPORT

1.0
Details
My parcel was signed and delivered to the wrong address. The courier failed to deliver my product and took no responsibility to admit he delivered it to the wrong person. I have contacted the company every day for two weeks, and each time I have had to recall my story to the operator. Each time the operator has told me a manager will contact me, and they never have. I have also been cut off on the line when speaking to the courier and he was rude about the package. This is unacceptable. No refunds or reassurances have been given.
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1 comment
Anonymous
#1775911

Same.

Review
#1692202 Review #1692202 is a subjective opinion of poster.
Service
Aramex Customer Care
Pros
  • Easy to use app
Cons
  • Not supportive
  • Non-communication
Reason of review
Poor customer service
Loss
$210
Preferred solution
Full refund
2.8
Details

Update by user Sep 21

I got my refund

Update by user Sep 17

I sent them another email and this review and now they told me: "refund is under process and we will get back to you shortly"

Update by user Sep 11

Shipment number: 30754958673Pickup Reference: I024533

Original review posted by user Sep 11

Aramex was supposed to pick up an item at Abu Dhabi Airport for me. I choose...
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Resolved
Review
#1651123 Review #1651123 is a subjective opinion of poster.
Service
Aramex Shipping Service
Pros
  • Prices
Cons
  • Website buggy
  • No refund
Reason of review
Return, Exchange or Cancellation Policy
Loss
$56
Preferred solution
Full refund
Tags
  • Auh

Aramex review in Rustenburg, North-West: Worst courier local and international

1.0
Details
I called each day and each time promises but more lies, the tracking kept saying "Attempted delivery - no one home - delivery rescheduled" while there was many people home There was never a second that no one was home. 1799371431 (lost or delivered to wrong location, still awaiting to hear from them) 1800650386 "Attempted delivery - no one home - delivery rescheduled" 1800668822 "Attempted delivery - no one home - delivery rescheduled" 32689108340"Attempted delivery - no one home - delivery rescheduled" It has always been like that with Aramex, i have written so many complains and i still cant belive companies use this to send our parcels, the only reason i use it was due to amazon and ebay global shipper, otherwise i would never touch this rubbish company.
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1 comment
Anonymous
#1785133

Similar experience - the company doesn't care about customers - they never try to deliver and keeps on passing message that the recipient did not answer and other fabricated excuses

Review
#1686717 Review #1686717 is a subjective opinion of poster.
Cons
  • Lies
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Contact Aramex Customer Service

Website:
Mailing Address:
14729 182nd St
Springfield Gardens, New York 11413
United States
Phone:
(718) 553-8740
All Aramex Contacts

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Aramex review in Al Ain, Abu Dhabi: Very bad !!!!

1.0
Details
Lying couriers about delivery time of parcels and shipments for 3 days in a row !!giving fake times and hanging on my face ! And above Ll that keeping my parcel in their car for all day with make up and perfume inside !!!
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Review
#1707711 Review #1707711 is a subjective opinion of poster.
Service
Aramex Courier Delivery Service
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution