Aramex - Seriously ????

8 of 110 Aramex reviews

I am surprised how careless this company, my parcel stucks in the destination country for 6 days till now and their members asked for extra $100 to deliver it so I submitted a complaint in their site before 2 days but no response, gave them a call many times and each time every cusomer service representative said not my responsibility, one of them told me to call their office in the destination country so I dialled the number written in the site and the second surprising thing is that the mobile number is out of service (Aramex didn't know that ?????).

Same problem happened with DHL but they solved it when I called them and they delivered the parcel for free, great service aramex !!!!!!

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Customer service
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  • What I liked
    • Very poor service
  • What I disliked
      No items

Reason of review:
Poor customer service
Product or service
Aramex Shipping
Review category
Shipping
review #953774 by

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