Riyadh, Ar Riyad
Not resolved
1 comment

my shipment was scheduled to delivered between 21~25 Feb but Aramex team call me and updated the status " address corrected" then next day, shipment out, next status was " onhold contacting customer, then again on hold, for next 48hrs,...again shipment out, later scheduled for next business day.....and then never delivered yet.

I tried to call the aramex center as well as complain on line, to aramex system, but no hope. no reply from the either side, from the website from where I purchased the perfume nor from the Aramex.

Your shipment tracking code is: 4582418024

my com[plaint number on aramex is:

Case Refer?ence: RUH/0?213/33853

Monetary Loss: $37.

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Aramex
#616377

Hello Atif,

We have come across your comment and we apologize for the unfortunate experience you have endured.

We checked on your shipment and it seems to be delivered . Is there anything else we can assist you with? You can email us at care@aramex.com and we'll be happy to help you.

As for the delay on your shipment, your comments will be forwarded to the concerned team in Riyadh.

Thank you.

Regards,

Customer Service Team

Aramex International

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