Not resolved

I have shipment # 41161192310 from Dubai and Aramex collect the parcel on 03-11-2015. I received a call from Aramex at 07:30 am on 04-11-2015 morning, that i have shipment.

I called 15 times to Aramex to find the shipment and collect from delivery man, because i have patently if i did not deliver the item on time. Aramex staff tried to call delivery man but never pickup the phone or call. As per his statement in the record that he did not find the place / office, he should call me on my mobile to find out the location, as i was trying to reach him to collect. Finally he return the items without delivery and never call me I got penalty from Govt department.

I want to know who is the delivery man as i will take an action.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Nov 04, 2015.
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