Riyadh, Ar Riyad
Not resolved

This is -without exaggeration- the worst shipping company in the market. They always deliver late, one time I got a package 2 weeks after it was supposed to be delivered even though I paid for 2 days shipping, Customer service is very passive, all what they say "We'll direct your concern to the office to take care of it" but they do nothing else. Other packages were lost with important documents, other packages were sent to a different address than the address written on the envelope. Every time you call them to ask about your package, they say you'll get it tomorrow but tomorrow never comes!

I don't understand why this company is still in business. I wouldn't even get it one single star.


Reason of review: Problem with delivery.

Monetary Loss: $2000.

Preferred solution: I want refund for the service I didn't get. I need the documents they lost. The loss of documents made me lost 2000 USD. Who is going to pay for that?.

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